Operations Selection Playbook Course


This one-day course is designed to provide team oriented training for the EOC Operations Section personnel.  The course describes, explains and elaborates on the Operations Section “team” roles and responsibilities, critical section-level tasks, and branch/unit-level actions during a typical operational period.  The core of instruction includes a detailed description of the processes and tools used to coordinate workflow in accordance with the EOC Planning ‘P.’

Course Objectives

The EOC Operations Section Course will prepare emergency management personnel assigned coordination and planning roles to function more effectively within EOC Operations staff positions as part of a high-functioning team capable of effectively and efficiently coordinating response support and EOC operations.  Additionally, the course will accomplish the following objectives:

  1. Establish a clear set of standards, processes and procedures for Operations Section staff consistent with SEMS and NIMS requirements.
  2. Develop and document standardized and clearly defined planning & coordination processes.

Target Audience

The target audience is emergency management personnel assigned coordination planning roles within the EOC.  Additionally, the target audience includes Operations Section personnel from DOC.


ICS 100, 200, and 300

Course attendees will be provided a copy of SenseMakers’ Operations Section Playbook